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A little fire can cause so many problems when you’re a TELCO

A small fire in a sensitive Telstra exchange in north Sydney has sent the social media dependent public into disarray.  This follows a similar fire last year in a Melbourne exchange. The fire meant thousands of text messages were sent to random numbers rather than the intended recipients, so the telco shut down it’s SMS system until it had the situation under control. This caused flow on effects to airlines like JetStar that had to manually check-in passengers. Train commuters north of Sydney were forced onto buses as a result of train disruptions

The website AussieOutages.com reported problems in various state capitals, including Sydney, Melbourne, Brisbane, Perth and Adelaide.

Telstra CEO Andy Penn held a media conference to apologise, describing the messages sent to the wrong numbers as “extraordinarily unusual”.

“There’s not much we can do about a fire occurring,” Mr Penn said

I’m sure a large number of our readers could give advice on preventative measures

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Asia Pacific Fire, Editor