Mark43, the leading cloud-based public safety software company, today announced that it is partnering with Carbyne, a global leader in public safety and creators of an advanced NG911 ecosystem, to build a fully integrated Computer Aided Dispatch (CAD) and call handling platform entirely in the cloud.
The increased flexibility and efficiency provided by this cloud solution is crucial to dispatch and emergency call handling, where every second counts. The solution allows a Public Safety Answering Point (PSAP) to be established anywhere where there is a secure, high-speed internet connection. For example, an integrated CAD-Call Handling solution in the cloud is key if a PSAP needs to be evacuated for any reason. This means that common locations like schools, libraries, or office buildings can become fully functioning backup PSAPs in minutes: Call-takers and dispatchers simply need to log in to their account to be back online.
In order to work with the best in public safety technology, Mark43’s CAD was purpose-built in the cloud and designed for quick and cost-effective interoperability with third-party systems and devices. Carbyne, a solution proven to be highly effective in a number of global deployments, delivers rich, accurate, insightful data from any connected device to PSAPS, providing call-takers with pinpoint location, live video streaming, voice failover and chat to 911 capabilities.
The Mark43 partnership with Carbyne signals enhanced possibilities for emergency response processes. A cloud-based CAD-Call Handling solution provides clients with enhanced resiliency through an array of diverse routing paths and a more cost-effective approach to call handling and dispatch due to the elimination of on-premise servers.
Both companies’ technology meets government-approved cloud hosting standards for security and CJIS compliance.
“This is a truly unprecedented partnership in the public safety industry,” said Scott Crouch, CEO & Co-Founder of Mark43. “We are very much looking forward to bringing convenience and expanding possibilities for dispatchers with a fully cloud-based dispatching solution.”
“We are excited to work together with Mark43 to help build the future of 911 technology,” said Amir Elichai, CEO & Founder of Carbyne. “By joining our cloud-based technologies, we are looking forward to improving the lives of first responders and citizens around the world.”
Attendees at CALNENA (March 10-13) in San Diego, California can visit Mark43’s booth #20 and Carbyne’s booth #21 to learn more.