Over its 29-year history, Emergency One (UK) Limited (E1) have grown from a workforce of 8 people in a small industrial unit, producing 8 fire appliances per year, to a 200+ skilled workforce producing in excess of 250 specialist fire and rescue service vehicles per year – from a bespoke production facility of over 11000 square metres.
Managing Director Mike Madsen explains; “We are a company that has grown steadily over the years, based on the solid foundations of quality, innovation and reliability. Our skills and passion of our workforce is key, and we are committed to personal and team development – meaning we attract and retain highly skilled people.”
E1 now build for a diverse range of Fire and Rescue Service, from St Helena FRS (1 appliance) to London Fire Brigade (180+ appliances) from their base in Cumnock, Scotland. The manufacturing base has been expanded over the past 6 years to almost double its original size – and this means that both large scale and limited production runs have equal priority and are subject to the same rigorous quality standards.
Innovation and the desire to improve appliance usability for fire crews and fleet managers has led to the development of the e1Fleet telematics system, which improves safety and reliability and allows fleet managers to analyse service and maintenance trends and change vehicle parameters remotely.
Other systems such as ePumpControl were driven directly by end user comments about pump gauge reading and accuracy that is so important when using modern firefighting techniques and eCab Control was created following Safety Event Analysis and accident investigations. The latest innovation is e1Tag – a radio frequency identification system (RFID) which tracks inventory items and informs the appliance commander when an item is removed from the appliance.
With the majority of the UK market using E1 vehicles, the decision was taken last year to look at exporting the products further afield.
“We undertook a series of strategy meetings, supported by Scottish Enterprise, that assisted us in identifying those markets where a well-priced, quality product would find a place” explains International Business Development Manager Malcolm Etridge “…and the APAC region consistently came out top. The challenge was then to find a partner whose values and approach to customer care reflected ours. After looking at a number of alternatives, we decided that the PT Hydraulics group presented the perfect fit. Steve Pearce and his team are well known and respected throughout the Region, and their subject matter and market knowledge is second to none. It is tremendously exciting for us to be working with the PT group in the APAC region and we look forward to providing them with the quality products and levels of support enjoyed by our customers in the UK.”
Emergency One have committed to bringing demonstration models into the region so that local authority and industrial users will be able to see the vehicles up close and discuss with PT Rescue exactly what their requirements might be.
“One of the factors that drew us to working with Emergency One is that they do not take a “one size fits all” approach and are much more focused on providing each user with exactly what they need. This means that each vehicle is designed and built to reduce the identified risks that each service faces” says Steve Pearce, Manager of the PT Group. “We know the quality is excellent, and the price point is very attractive, so the strategic fit with E1 and PT Rescue is ideal”
The latest addition to the E1/PT Rescue range is the SCORPION appliance – a fully functioning EN 1846 compliant pumping appliance with a 20m high reach extending turret (HRET) boom. This vehicle is at the cutting edge with regards to extinguishing systems and firefighter safety.